Device not recognized in bootloader mode

From Trezor Wiki
Jump to: navigation, search

This article is a workaround solution for users who are unable to access the bootloader mode and cannot get to the firmware update screen when using their Trezor device with a Windows 8 or 10 computer.

Please follow the instructions below:

1. Connect your Trezor device and download this file and open it (admin mode might be required).[edit]

1.jpg

2. Confirm both dialogue windows.[edit]


2.jpg
3.jpg

3. Once the registry is open, you should see that the following file was added.[edit]

4.jpg

4. Unplug and replug your Trezor device. You do not need to restart your computer.[edit]

5. You should now be able to access the firmware update screen.[edit]

6. If that doesn't help, try installing Zadig drivers for bootloader.[edit]

Like Trezor? Get one here!
Retrieved from "https://wiki.trezor.io/index.php?title=Device_not_recognized_in_bootloader_mode&oldid=58616"