User manual:Recovery

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The purpose of this guide is to help you to recover your wallet on your Trezor device. This page applies to Trezor Model T (show for Trezor One).

Recovery refers to the process of using a recovery seed to restore and enable access to already existing accounts.

WarningMalicious websites masquerading as the official Trezor Wallet might ask you to enter your recovery seed in your browser in the order specified by the website.

Do not enter your recovery seeds anywhere unless the physical Trezor device instructs you to do so and you confirm your choice on your Trezor. Always trust only the instructions on your Trezor device.

Preparing your Trezor for recovery[edit]

My Trezor is new and/or empty[edit]

Your Trezor is ready for you to restore your wallet using your recovery seed. Skip to Recovery process.

My Trezor is initialized[edit]

If you lost your PIN and need access to your accounts, or if you wish to load a different seed onto your device, you will need to wipe the memory of your Trezor. See Wiping the Trezor device for detailed instructions.

Recovery process[edit]

Be sure to have your Trezor connected to a computer or other compatible device and visit Trezor Wallet in your browser.

Wallet initializing device.png

If your Trezor is not initialized, an option to either create a new wallet or recover an existing one is presented. If the device has already been initialized and you would like to recover a different seed, return to the Preparing your Trezor for recovery section above.

T2 recovery multi.png

1. Click on the Recover wallet button and prepare to enter your recovery seed.

2. Select the corresponding number of words in your seed using your Trezor touchscreen. Trezor is capable of recovering 12, 18, and 24-word-long seeds.

3. Enter the individual words of your seed on your device, following the instructions displayed on the Trezor touchscreen.

Example of entering the word "CRIME":

  • Press the "abc" button 3 times to enter the letter "C"
  • Press the "pqr" button 3 times to enter the letter "R"
  • Press the "ghi" button 3 times to enter the letter "I"
  • Press the "mni" button once to enter the letter "M"
  • Press the "def" button twice to enter the letter "E"

Make sure you are not misspelling your seed words. For more information, please see Commonly misspelled recovery seed words.

NoteWith Trezor Model T, you have to enter all recovery seed words on the device. This way, the seed stays in an isolated and safe environment.

Once you have successfully recovered your wallet, continue the setup by enabling basic security features and customizing your experience.

ImportantIf you use a passphrase, you will need to re-enable it after recovering your Trezor. Use the same passphrase to access your wallet.

See also: User manual:Dry-run recovery

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